Sr. UX Designer
On-siteLondon, England, United Kingdom
Job Summary
Own quantitative research programmes using interviews, surveys, and observations to guide product direction and ensure user-centred decision-making. Generate wireframes, user flows, and prototypes that translate findings into intuitive digital experiences while adhering to usability principles and accessibility standards. Lead the design of user experiences enabling machine learning and AI-powered features, and own the execution of usability tests to evaluate design effectiveness. Collaborate with product managers, software engineers, and UI designers to define requirements and implement designs, while producing ongoing documentation including journey maps and research summaries. Communicate design rationale to stakeholders to advocate for user-centred practices across the organisation.
Required Qualifications
- Degree or equivalent
- 7+ years of relevant experience
- Proven experience conducting user research using interviews, surveys, observational studies, and usability evaluations
- Strong ability to translate research insights into personas, journey maps, and actionable design recommendations
- Hands-on experience creating wireframes, prototypes, and user flows using tools such as Figma
- Solid understanding of UX design principles, usability heuristics, and accessibility standards
- Demonstrated ability to run usability tests, analyse results, and iterate designs based on evidence
- Experience collaborating with product managers, developers, and UI designers in agile or cross-functional teams
Desired Qualifications
- Strong communication skills for presenting research findings, design rationale, and recommendations to stakeholders
- Ability to work with data analytics (e.g., heatmaps, behavioural analytics, conversion metrics) to support UX decisions
- Familiarity with information architecture, content structure, and interaction patterns across digital platforms
- Familiar with the implementation of AI and machine learning applications within a software platform, including relevant efficacy testing, oversight and governance requirements
- Familiarity with Sketch, or Adobe XD
- Problem-solving mindset with the ability to balance user needs, technical constraints, and business objectives
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