Sr. Ultrasound Clinical Account Specialist, Cardiac Sonographer (Austin, TX) – Johnson and Johnson MedTech, Electrophysiology
On-siteAustin, Texas, United States
Job Summary
Provide expert clinical product and technical assistance and training to EP/IC physicians and staff on the effective use of AcuNavTM and SOUNDSTARTM catheters during case procedures. Educate customers on all electrophysiology products to optimize usage, share best practices to increase customer value, and use consultative selling techniques to identify sales opportunities. Maximize customer case support capability through proper planning and scheduling while driving collaboration with internal partners and external stakeholders. Stay current on company product instructions, best practices, and new product information to respond effectively in a high-stress environment. Prioritize requests and maintain composure during stressful interactions while engaging in diagnostic dialogues to formulate solutions.
Required Qualifications
- A minimum of a bachelor's degree, or 4 years of relevant professional work/military experience
- A minimum of 2 years of experience in clinical echocardiography lab
- Must have and maintain certification as a Registered Cardiac Sonographer (RCS) or as a Registered Diagnostic Cardiac Sonographer (RDCS) in adult or pediatric echocardiography
- Must have and maintain advanced clinical ultrasound and echocardiography knowledge of technology, advancements and the business landscape
- Maintain clinical knowledge of healthcare industry, disease states, and therapeutic and institutional trends
- A valid driver's license issued in the United States
- Will be required to maintain advanced clinical knowledge of cardiac ablation and cardio imaging, technical knowledge of EP technology, advancements, and the business landscape
- The ability to travel related to this role is required
- Must be willing and able to travel up to 40% overnight locally, regionally, and nationally, sometimes on short notice
- Position requires sitting for extended periods of time, working in a hospital laboratory setting, attending live patient cases, and wearing protective gear (i.e. lead aprons), and willing to work variable hours to meet patient needs
- May be required to lift up to 60 lbs
Desired Qualifications
- Electrophysiology/Cath Lab or EP/Cardiovascular Device Industry experience
- Maintaining at least one of the following industry certifications – CEPS (IBHRE), RCES/RCIS
- Experience working with highly complex technical systems and/or working in a critical patient care setting
- Effective and timely communicator with co-workers and all levels of patient care team
- Self-starter who performs well with autonomy and can be flexible in a dynamic work environment
- Problem solver who can think critically in high pressure environments
- Receptive to constructive feedback and collaborates and works well in team environment
- Able to take large amounts of data and translate information into actionable insights
- Hunger for learning and building new skills
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