Sr Teller - LA (Olympic)
$41,000–$56,000 year
On-siteLos Angeles, California, United States
Job Summary
Process transactions including deposits, withdrawals, check cashing, ATM, and night drop while identifying opportunities to refer new products based on customer financial goals. Answer questions and resolve customer concerns regarding services, then reconcile GL debits and credits, perform vault and ATM balancing, and handle wire processing, holds/stops, and monthly certifications. Review and verify daily reports, conduct account research, and assist with new account backups and the training of new team members. Adhere to all bank policies, operational controls, and regulatory procedures to ensure asset safety.
Required Qualifications
- Work related experience should consist of an in-depth background in Bank Secrecy Act compliance and general banking skills
- 3+ years of retail banking experience in a financial services industry
- Demonstrates knowledge of, adherence to, monitoring and responsibility for compliance with state and federal regulations and laws as they pertain to this position including but not limited to the following: Regulation Z (Truth in Lending Act), Regulation B (Equal Credit Opportunity Act), Fair Housing Act (FHA), Home Mortgage Disclosure Act (HMDA), Real Estate Settlement Procedures Act (RESPA), Fair Credit Reporting Act (FCRA), Bank Secrecy Act (BSA) in conjunction with the USA PATRIOT Act, An...
- Intermediate math skills; calculate interest and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs
- Excellent knowledge of bank deposits, lending products, credit products, and services to open accounts
- Relationship building, collaboration and teamwork
- Intermediate experience, knowledge and training in all operational activities and terminology
- Exceptional oral, written and interpersonal communication skills
- Must exhibit a very professional and helpful attitude along with the ability to interact positively with customers and co-workers
- Demonstrate ability to identify customer needs and implement an effective solution in a rapidly changing environment
- Ability to work accurately with close attention to detail
- Ability to maintain confidentiality of sensitive information
- Ability to remain flexible in order to adapt to changes in the work environment
- Ability to work with general supervision while performing duties
- Ability to communicate with individuals utilizing a telephone; requires ability to hear and speak effectively on the telephone
- High School diploma or equivalent required
Desired Qualifications
- Bachelor's degree preferred
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