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The Copper River Family of CompaniesPosted 1 month ago

Sr. Technical Writer

On-siteJacksonville, North Carolina, United States

Full TimeSenior LevelBachelors DegreeMediumTechnology

Job Summary

Lead development of technical documentation supporting Government IT programs by developing, editing, and standardizing SOPs, work instructions, templates, manuals, and technical guides. Coordinate documentation efforts across multiple projects and stakeholders while designing, implementing, and maintaining documentation portal dashboards to monitor contractor performance, SLAs, and Quality Assurance metrics. Ensure all deliverables comply with Government documentation standards and are completed accurately within established deadlines. Maintain document version control and repositories while collaborating with Government SMEs to validate and organize technical information. Assist with documentation reviews, audits, and quality assurance activities. Active Top-Secret Clearance required.

Required Qualifications

  • Active Top-Secret Clearance
  • Bachelor's degree or relevant government program management experience
  • Advanced writing, editing, proofreading, and document management skills
  • Experience creating technical documentation for complex IT environments
  • Strong communication and organizational skills
  • Proficiency with Microsoft Word, Adobe Acrobat, Microsoft PowerPoint, and Microsoft Office Suite
  • Technical writing methodologies and documentation standards
  • Development of SOPs, work instructions, templates, and process documentation
  • Government document lifecycle management
  • Quality assurance documentation practices
  • Documentation portals and collaboration tools
  • Information gathering through interviews with technical personnel and Government stakeholders
  • Editing technical documents for consistency, readability, and compliance

Desired Qualifications

  • Experience supporting SOCOM or other Department of Defense organizations
  • Familiarity with SharePoint or Government collaboration portals
  • Experience supporting IT Service Management (ITSM) environments

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