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UnitedMastersPosted 1 month ago

Sr. Technical Program Manager

$210,000–$245,000 year

HybridSan Francisco, California, United States

Full TimeSenior LevelMediumMusic Platform

Job Summary

Define multi-platform UX strategy spanning iOS, Android, and web while establishing unified design systems and championing simplicity across all surfaces. Deliver high-quality prototypes for critical product surfaces including onboarding, distribution tools, and artist monetization features, collaborating directly with engineers to ensure technical feasibility. Conduct user interviews, usability tests, and concept evaluations to synthesize insights into roadmap guidance, then evangelize findings across executives and cross-functional teams. Manage and mentor a small UX/UI team by implementing design ops practices, setting quality standards, and building career paths. Partner with Product, Engineering, Marketing, and Data Science to shape requirements and prioritize releases, ensuring intuitive, artist-first experiences that drive growth.

Required Qualifications

  • 8+ years of UX/UI or product design experience for consumer-facing mobile apps (iOS + Android) and responsive web products
  • 3+ years managing designers or leading design teams
  • Strong portfolio showing high-quality cross-platform design work, including flows, visual systems, and interaction patterns
  • Demonstrated experience as a hands-on designer and player/coach
  • Expertise in user research, usability testing, customer discovery, and insight synthesis
  • Proficiency with Figma, prototyping tools, mobile design systems, and responsive layout frameworks
  • Exceptional communication and storytelling capabilities
  • This role is based in San Francisco with four days in-office and one day remote

Desired Qualifications

  • Experience in creator platforms, music tech, digital media, or marketplace ecosystems
  • Familiarity with experimentation/analytics systems (A/B testing, funnels, behavioral data)
  • History of partnering deeply with engineering teams to ship mobile and web features at scale
  • Ability to coach designers across mobile interaction patterns, responsive best practices, UX writing, visual craft, and systems thinking

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