Sr, Technical Design Support Engineer (Hybrid | Night Shift)
Hybrid · Pasig City, Metro Manila, Philippines
Job Summary
Sr. Technical Design Engineer / Network Solutions Engineer responsible for reviewing customer solutions design for accuracy and viability, ensuring services meet customer expectations. Works with multiple departments to enable complex sales and infrastructure implementation. Provides pre-activation technical support for Masergy services, supports WAN-LAN integration, architectural design and validation, participates in client implementation planning, collaborates with Product Management to enable new product offerings, and performs additional duties as assigned. Requires strong written/verbal communication, analytical and problem-solving skills, customer relation skills, and ability to manage multiple projects; includes on-call rotation and willingness to work night shifts in a hybrid on-site/in-office setup in Ortigas, Pasig City, Philippines.
Required Qualifications
- Bachelor’s degree in telecommunications or related field preferred or equivalent experience
- Current CCNA, Network / Security certifications preferred
- Minimum four (4) years’ experience in LAN/WAN implementation or support role
- Hands-on experience with Cisco routers and switches, Fortinet firewalls, Overture and Adva NIDs, SDN-NFV, Silver Peak SD WAN, Riverbed WAN Optimization and CERTES WAN Encryption
- Experience with Alcatel (Nokia) ESR, Riverbed, Meraki, Juniper
- Strong IT/WAN-LAN Integration experience
- SCHEDULE / WORK SET-UP / LOCATION Nightshift Hybrid work set-up (3x onsite, 2x WFH per week)
- Willing to be assigned at Ortigas, Pasig City (GLAS Tower)
- Bachelor’s degree in telecommunications or related field preferred or equivalent experience
- Education Bachelor's Degree
- CERTIFICATES / LICENSES / REGISTRATIONS Current CCNA, Network / Security certifications preferred
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