Sr/Staff Site Reliability Engineer, Consumer Apps
HybridChicago, Illinois, United States
Chicago, Illinois, United StatesHybridFull TimeSenior LevelFintech ServicesSmall
Full TimeSenior LevelSmallFintech Services
Job Summary
Build and maintain the infrastructure powering Klover's core fintech systems by automating manual toil with AI agents. Create Terraform modules and Helm charts for Kubernetes deployments, while defining metrics and routing rules for our Istio service mesh. Monitor BigQuery, Spanner, and CloudSQL databases, piping data to Prometheus and building Grafana dashboards for visibility. Experiment with GCP offerings and open-source projects to further automate operations, pair with engineering leads to instrument critical functionality, and participate in architecture design and capacity planning.
Required Qualifications
- 6+ years of experience building and maintaining large-scale cloud-native infrastructure (AWS and/or GCP)
- Demonstrated fluency directing AI coding agents (e.g. Claude Code, Cursor, or similar) to build, operate, and debug real infrastructure; and robust and experienced judgment on verification of their work
- A track record of replacing manual operations with durable automation
- Experience working with the containerization technologies Docker, Kubernetes, and Istio or a similar service mesh technology
- Experience with SQL database technologies such as MySQL, Google BigQuery, and Google Spanner
- Experience with stream technologies such as Kafka and Amazon Kinesis
- Experience with pub sub technologies such as AWS SNS and Google Pub/Sub
- Experience with serverless computing technologies such as AWS Lambda and Google Cloud Functions/Google Cloud Run
- Experience with infrastructure-as-code tools such as Terraform
- Experience with observability tools such as Datadog, Prometheus, and Grafana
- Strong computer science and software engineering fundamentals
- Experience with SOC2 and PCI Compliance processes and requirements
Desired Qualifications
- You reach for automation before you reach for a runbook, and a manual process is something you want to delete, not document
- You treat AI agents as power tools and have real opinions about how to drive them — especially when to stop trusting them
- You are comfortable wearing many hats
- You have a willingness to learn and teach in a fast-paced, collaborative environment
- You have a strong desire to automate things
- You readily provide constructive feedback, and also proactively seek feedback to improve yourself
- You like to get your hands dirty and tinker with/stress test new technologies
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