Sr Staff CQE- AI Customers
On-siteTaipei, Taiwan, Taiwan
Job Summary
Address customer quality inquiries, manage portal inputs, and lead review meetings to improve scorecard ratings. Coordinate global teams to drive end-to-end FA/8D requirements, containment, root cause analysis, and corrective actions. Build relationships with key customers to understand expectations while supporting SQE OSAT teams on annual audits and 8D follow-ups. Interpret FA reports and ATE/bench test data to resolve quality issues promptly. Serve as the direct customer interface for RMA strategies and line-down risk prevention. Requires 8+ years of experience in IC manufacturing, quality methodologies, and English communication.
Required Qualifications
- Strong verbal and written English communication skills
- Excellent project management and problem solving abilities
- Proficient in quality systems and tools (e.g., 8D methodology)
- Prior experience understanding both U.S. and Taiwan customer expectations and working styles
- Broad knowledge of IC manufacturing and testing processes
- Capability to interpret FA reports and ATE/bench test data
- Strong organizational and time management skills
- Solid CQE expertise
- 8+ years experience
- Education of BS in EE engineering or equivalent
- Strong English verbal and written communication
- Strong Quality mindset
- Problem-solving skills to generate 8D report
- Experience in Quality methodologies and activity
- Solid understanding of semiconductor/IC and PCBA/SMT manufacturing processes
Desired Qualifications
- SMT line working experience
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