Sr. Solution Engineer, Professional Services
Remote · Toronto, Ontario, Canada or Vancouver, British Columbia, Canada
Job Summary
Sr. Solutions Engineer, Professional Services responsible for engaging customers end-to-end from onboarding to launch, translating business requirements into scalable technical designs, and guiding implementation of Nylas APIs and workflows. You will lead technical discovery, design solution architectures, configure and validate solutions, triage escalations, and collaborate with Engineering, Product, Sales, and Customer Success to drive successful deployments in SaaS environments. Requires strong customer-facing communication, experience with APIs, OAuth, webhooks, cloud/SaaS integrations, implementation methodologies, and the ability to operate independently in fast-moving environments; a Bachelor's degree, MBA or technical degree is a strong plus. Location options include Vancouver, BC and Toronto, ON with remote work available; candidate will engage with cross-functional teams to deliver technical solutions and accelerate customer adoption.”,
Required Qualifications
- 3–7 years of experience in Solution Engineering, Sales Engineering, Technical Consulting, Professional Services, or Solution Architecture
- Bachelor’s degree, MBA or technical degree (Engineering, Computer Science) a strong plus
Desired Qualifications
- 3–7 years of experience in Solution Engineering, Sales Engineering, Technical Consulting, Professional Services, or Solution Architecture
- Bachelor’s degree, MBA or technical degree (Engineering, Computer Science) a strong plus
Additional Requirements
- Visa sponsorship may not be available in certain remote locations
- Not all states/provinces are eligible for employment due to registration
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.