Sr. Software Engineer, Customer Experience Engineering
$200,000–$287,500 year
RemoteUnited States or Seattle, Washington, United States
Job Summary
Lead and drive projects spanning Java and Python services hosted in Kubernetes and Snowpark Container Services to reduce friction points for customers facing roadblocks. Pinpoint problems, instrument relevant components, and implement solutions while collaborating with product management, design, and partner teams to deliver features that enable customers to extract intelligence from structured and unstructured data sources. Mentor junior team members and contribute to product vision and team planning. This role supports the Global Support Team's mission to help customers push the limits of their Snowflake usage.
Required Qualifications
- B.S. or M.S degree in CS, MIS, or equivalent discipline
- 6+ years experience hands-on software engineering experience
- Deep understanding of modern application design architecture, good API design patterns, performance, and scale
- Expertise in at least one of the following: Python, Java, Scala, GoLang
- Experience with software engineering best practices: unit testing, code reviews, and design documentation
- Excellent debugging and troubleshooting skills, especially in a cloud environment
- Demonstrated technical leadership experience, such as being an architect or tech lead for high-impact projects
- Great communication skills, both verbal and written and an interest in working with a diverse set of peers and external developers
Desired Qualifications
- Genuine enjoyment of the art of building great software, and a love of learning new things
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