Sr Small Business Relationship Banker (Knoxville, TN: Knoxville Area Branches)
$49,397–$49,397 year
On-siteKnoxville, Tennessee, United States or Alcoa, Tennessee, United States
Job Summary
Meet with customers and prospects to determine financial needs and proactively offer appropriate products, services, and guidance to achieve their goals. Focus on small business customers with revenues up to $5MM by acquiring new clients and deepening existing relationships through checking, credit cards, merchant services, and lending. Conduct outbound phone calls using generated lead lists to expand relationships and refer customers to internal experts for complex financial goals. Own and resolve customer issues while ensuring sound banking practices, managing operational risks, and supporting team development as a subject matter expert for junior bankers. Achieve individual and branch targets by providing advanced guidance on Regions' solutions and emerging digital technologies.
Required Qualifications
- High School Diploma or GED
- Two (2) years of banking, sales, and/or customer service experience
- Ability to handle cash and process cash transactions
- Ability to communicate in person, on the phone, and through electronic channels
- Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
- Ability to work Saturdays as needed
- Ability to walk and stand for extended periods of time
- Ability to lift up to twenty (20) pounds
- Registration with the Nationwide Mortgage Licensing System and Registry (NMLS)
Desired Qualifications
- Bachelor's degree
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
- Strong business acumen to assess the needs of small business clients
- Strong verbal, written communication, and organizational skills
- Excellent relationship-building skills
- Retail or sales experience
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.