Sr. Site Reliability Engineer
$130,000–$140,000 year
HybridWaltham, Massachusetts, United States
Job Summary
Investigate issues raised by customers, database administrators, and application support to suggest short-term and long-term solutions. Provide day-to-day technical support for maintaining information systems, ensuring processes and outputs are complete and error-free. Work with the Operations Team for deployment and validation of production changes during release cycles. Respond to and resolve escalated incidents for customer issues or monitoring alerts while participating in on-call rotation for time-critical issues. Build diagnostic and analytical tools to improve MTTA, MTTD, and MTTR metrics. Configure monitoring tools to improve system availability, scalability, and latency. Validate software deliverables for production readiness and conduct risk assessments for production system changes. SS&C combines proprietary technology with deep industry expertise to support complex financial and healthcare operations.
Required Qualifications
- BS or MS in Computer Science or similar discipline
- Strong work experience in Unix/Linux
- Strong knowledge of Java Web-based enterprise applications, Python, or Bash to automate tasks and build tooling
- Strong work experience and troubleshooting skills in Kubernetes and Docker
- Working experience of Azure, AWS with (CloudWatch, EKS, EFS, S3, RedShift and other AWS services) and Infrastructure as Code (IaC) tools like Terraform or Ansible
- Working Knowledge in basic networking and various application and transport protocols. HTTP(s), JMS etc. TCP, UDP etc
- Experience working with one or more of the following: Splunk, Datadog, Dynatrace, Zabbix, Prometheus, etc
- Experience working with one or more of the following: Oracle, PostgreSQL, MongoDB
- Experience working with messaging subsystems: RabbitMQ, Interconnect, AMQ
- Familiar with AI tools
- Minimum 7 years of experience in developing Software projects and/or DevOps/SRE
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.