Sr Services Executive
$79,000–$118,600 year
On-siteMilan, Lombardy, Italy
Job Summary
Drive strategic value by positioning Workday's deployment methodology beyond technical setup, focusing on business transformation powered by AI, Prism Analytics, Workday Extend, and Sana. Conduct consultative discovery sessions to visualize transformation strategies for customers while cultivating deep relationships with Global Systems Integrators to align on modern, data-driven approaches. Lead the commercial execution of Professional Services Agreements and Statements of Work, negotiating value-based outcomes and maintaining accurate pipeline forecasts. Pivot from traditional implementation planning to act as a trusted advisor, leveraging change management expertise to solve complex business challenges for C-level executives.
Required Qualifications
- 5+ years of experience in Professional Services Sales or Strategic Consulting/Advisory roles within the Enterprise Software or Digital Transformation space
- 5+ years of experience working for, or closely partnering with, Global Systems Integrators (Big SIs) (e.g., Deloitte, Accenture, PwC, KPMG), with a deep understanding of their delivery models and commercial structures
- Proven experience in Change Management: Ability to discuss the people and process side of digital transformation, not just the technology
- Fluency in Italian and English
- Platform proficiency: Ability to understand and explain the business benefits of Artificial Intelligence (AI), Machine Learning, and PaaS (Platform-as-a-Service) without needing to be a technical developer
- Track record in complex sales: Proven success in running sophisticated services sales cycles from start to finish with successful revenue and profitability attainment
- Strategic mindset: Experience shifting conversations from 'features and functions' to 'business value and ROI'
- Solid understanding of the Human Capital Management or Financials Enterprise Application space (competitors, trends, and strategic direction)
- Outstanding soft skills: Phenomenal presentation skills with the ability to command a room of C-level executives
- Commercial acumen: Strong attention to detail and experience with commercial processes, including RFP responses, scope description, and contract documentation
- Ability to travel up to 35%
- Milan based only
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