Sr. Sales Account Manager (m/f/d)
RemoteGermany or Italy
Job Summary
Contribute to the growth of FormFactor system bookings and support regional revenue objectives within the EMEA territory by managing existing customer relationships and pursuing new business opportunities with strategic accounts like GlobalFoundries and xfab. Act as the primary point of contact for customers and distributors, ensuring high levels of satisfaction and channel effectiveness while coordinating activities across Business Units for smooth project delivery. Lead assigned employees to foster a collaborative, customer-focused team environment and execute the regional sales strategy through continuous improvement initiatives. Maintain accurate forecasts and opportunity pipelines in Salesforce.com, support quarterly business reviews, and monitor market trends to provide recommendations to management.
Required Qualifications
- Minimum of 8 years of related experience with a Bachelor's degree
- Minimum of 6 years and a Master's degree
- Minimum of 3 years experience with a PhD
- Equivalent experience to the above education/experience requirements
- Hands-on sales and account management experience in a B2B technology environment
- Experience ideally within semiconductor, electronics, test and measurement or capital equipment markets
- Strong operational discipline in managing customer follow-ups, opportunity tracking, quotations, sales actions, meeting preparation and timely internal communication
- Experience maintaining accurate opportunity pipelines, supporting forecast updates and preparing input for sales reviews and business reporting
- Ability to coordinate daily execution with customers, distributors, Business Units, Service, Operations and other internal stakeholders to ensure smooth order and project progress
- Proficiency with standard Microsoft productivity tools, including Outlook, Teams, Word, Excel and PowerPoint, for customer communication, action tracking, reporting, forecasting support and presentation preparation
Desired Qualifications
- Practical experience with Salesforce.com or comparable CRM platforms for opportunity updates, activity tracking, pipeline management and reporting
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