Sr Registration & Housing Manager
$95,000–$119,000 year
HybridSparks, Nevada, United States
Job Summary
Lead execution of registration for corporate and consumer events from kick-off through reconciliation, managing budgets, vendors, and housing to ensure flawless delivery. Build and manage attendee registration websites using Cvent, Swoogo, or RainFocus, including form design, agenda setup, and pricing logic. Negotiate contracts with third-party vendors, track invoices, and reconcile programs within budget and profit margin goals. Develop project schedules, communicate client objectives, and train team members on registration processes and compliance standards. Participate in RFPs for new business and provide analytics and audits. This role supports the Registration team at Sparks, a leading global brand experience agency, and requires a hybrid schedule with 2-3 days per week in-office or at show sites.
Required Qualifications
- Bachelor's degree preferred, High School Diploma or Equivalent with relevant work experience required
- 6-10+ years of registration and housing experience
- Strong client service
- Continuous follow-up and follow-through on project deliverables
- Strong written and verbal communication skills
- Leadership skills to manage a team and client
- Ability to execute with minimal supervision; mentor junior team members
- Ability to manage and reconcile budgets of $350K+, driving profit margin goals
- Current certifications in at least 2 registration management platforms: Cvent, RainFocus, Swoogo, or Bizzabo
- Mastery of G Suite (Slides, Sheets, Docs), Microsoft Office, Airtable, and all relevant internal and client tools
- Advanced proficiency in PowerPoint to build, format, and maintain polished client-facing presentations for project updates, event recaps, and strategic recommendations
- Travel up to 25%
Desired Qualifications
- Bachelor's degree preferred
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