Sr Quality Staff Manager 1 - Business Process Management
$142,200–$237,100 year
RemoteUnited States or Toronto, Ohio, United States
Job Summary
Develop and maintain systems, rules, and processes to ensure fulfillment of internal and external requirements. Interpret business challenges and recommend best practices to improve products, processes, or services, utilizing industry trends to inform decision-making. Work to develop, implement, and monitor overall process mapping for quality improvement purposes, focusing on standardization of processes, tools, and performance management systems. Lead functional teams or projects with moderate resource requirements, risk, and complexity, presenting business solutions to leaders and negotiating with external partners, vendors, or customers. Evaluate quality of information and conflicting data for analysis, using multiple internal and external resources to address complex problems impacting the organization. Influence policy and operating guidelines about important subjects while retaining ownership and influence over budgets within a small business unit or segment.
Required Qualifications
- Significant experience in the Quality & Business Process Management
- Knowledge level is comparable to a Master's degree from an accredited university or college
- High school diploma with relevant experience
- Master's degree from an accredited university or college
- High school diploma / GED with at least 6 years of experience in Job Family Group(s)/Function(s)
- Master's degree preferred
- English major preferred
Desired Qualifications
- Strong oral and written communication skills
- Strong interpersonal and leadership skills
- Demonstrated ability to analyze and resolve problems
- Demonstrated ability to lead programs / projects
- Ability to document, plan, market, and execute programs
- Established project management skills
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