Sr Quality Engineer – Customer Liaison
On-siteBarcelona, Catalonia, Spain or Zaragoza, Aragon, Spain
Job Summary
Interface between customer JIT and Trim production plant JIT to analyze onside problems, close feedback to Trim plants, and verify improvement actions. Coordinate sorting activities at JIT plants and support local Trim resident engineers with technical knowledge, organization firewall setup, and feedback loops. Establish boundary books between OEM, JIT, and Trim plants while tracking KPIs including customer satisfaction, IRPPM, ICPPM, firewall headcount, and audits. Conduct inspector gauge R&R evaluations and provide inspector training. Requires fluent English, high willingness to travel approximately 70%, and experience in automotive quality management tools like VDA 6.3 and 8D.
Required Qualifications
- Technical education (Bachelor's degree or equivalent technical qualification)
- Proven professional experience in quality management within the automotive industry
- Experience in customer quality management and direct communication with OEMs and Tier 1 customers
- Strong analytical and problem-solving skills with a structured approach to root cause analysis
- Good knowledge of automotive quality management tools and methodologies, e.g. VDA 6.3, 8D, FMEA, Poka-Yoke, Ishikawa, 5 Why
- Fluent English (written and spoken)
- High willingness to travel (approximately 70%)
Desired Qualifications
- German
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