Sr. Program/Project Manager - Technology Delivery
On-siteAtlanta, Georgia, United States
Job Summary
Partner with Senior Program Managers to develop execution plans for strategic technology initiatives across payment processing, gateways, and POS platforms. Collaborate with Product, Engineering, Architecture, and Compliance teams to translate priorities into actionable work plans, coordinate delivery activities, and facilitate planning sessions. Monitor progress against commitments, identify schedule or resource risks, and maintain integrated project plans, risk logs, and status reporting. Escalate blockers promptly while proposing mitigation options and ensure alignment on scope, timelines, and dependencies. Build trusted relationships with stakeholders to drive accountability and foster a collaborative delivery environment. This role supports the Technology Delivery team within Elavon's Grove organization, enabling merchants to accept payments across in-store, online, and mobile channels.
Required Qualifications
- Bachelor's degree or equivalent work experience
- At least 10 years experience with tools and techniques for planning, organizing, monitoring and controlling IT projects
- Location expectations: This role requires working from a U.S. Bank location three (3) or more days per week
- Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies
Desired Qualifications
- 5+ years of experience managing technology projects, programs, or cross-functional delivery initiatives
- Experience coordinating software development or technology delivery efforts using Agile, Scrum, Kanban, Waterfall, or hybrid methodologies
- Experience developing project plans, managing dependencies, tracking risks, and coordinating delivery activities
- Strong communication, organizational, and stakeholder management skills
- Experience supporting payment systems, fintech solutions, merchant acquiring, eCommerce platforms, POS solutions, or financial services technology
- Experience working within Agile product operating models
- Experience partnering with Product Management, Engineering, Architecture, and enterprise stakeholders
- Experience using Jira, Confluence, Azure DevOps, MS Project, or similar planning and reporting tools
- PMP certification preferred, but not required
- Agile certification (CSM, PMI-ACP, SAFe, or equivalent) preferred
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