Sr Program Manager
On-site · Alajuela, Alajuela Province, Costa Rica
Job Summary
Lead analytics strategy for quality and manufacturing operations by defining and monitoring KPIs, creating insights through data visualization, and enhancing decision-making through AI. Develop and execute an Analytics/AI strategy across quality operations, building tools to consolidate and centralize program data (e.g., CAPA, Nonconformance, Calibrations). Lead the Analytics Community of Practice and develop local analytics Subject Matter Experts. Collaborate with Program Managers, Operations, and Business Stakeholders to streamline reporting, automate processes, and centralize program data to ensure alignment with strategic objectives. Create dashboards, reports, and visualizations to enhance performance tracking, identify opportunities to improve KPI tracking, and ensure data-driven decisions. Automate routine reporting and data consolidation activities through AI; monitor Operations KPIs (CAPA, Nonconformance, Calibrations). Proactively identify data risks and implement solutions to maintain data integrity and accuracy. This role requires 10+ years in regulated environments, strong data/AI tooling (Power BI, Tableau, Power Apps, Databricks, Snowflake, Azure) and programming (Python, SQL, R); ISO 13485, FDA 21 CFR Part 820 familiarity; Bachelor's degree in a related field with Master’s preferred; office-based with in-person collaboration at least 3 days/week.
Required Qualifications
- Bachelor’s Degree in Data Analytics, Computer Science, Mechanical Engineering, Industrial Engineering or a related field
- Master’s Degree desired
- 10+ years’ experience in highly regulated Quality/Manufacturing operations environments (FDA Regulated Medical Device/Pharma preferred)
- Proficiency in data analytics, AI tools/strategy (Power BI, Tableau, Power Apps, Data Bricks, Snowflake, Azure)
- Programming languages (Python, R, SQL)
- Experience leading analytics initiatives or teams
- Familiarity with ISO 13485, FDA 21 CFR Part 820, and other regulatory frameworks for medical devices
- Advanced communication abilities in English (written/verbal) and stakeholder management
Desired Qualifications
- Bachelor’s Degree in Data Analytics, Computer Science, Mechanical Engineering, Industrial Engineering or a related field
- Master’s Degree desired
- 10+ years’ experience in highly regulated Quality/Manufacturing operations environments (FDA Regulated Medical Device/Pharma preferred)
- Proficiency in data analytics and AI tools/strategy (Power BI, Tableau, Power Apps, Data Bricks, Snowflake, Azure)
- Programming languages (Python, R, SQL)
- Experience leading analytics initiatives or teams
- Familiarity with ISO 13485, FDA 21 CFR Part 820 and related regulatory frameworks
- Strong communication skills in English (written/verbal)
- Ability to explain technical concepts to non-technical audiences
- Commitment to continuous improvement via KPIs, dashboards adoption, and stakeholder satisfaction
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.