Sr. Program Manager, Marketing and Sales Technology Operations
On-sitePittsburgh, Pennsylvania, United States
Job Summary
Own the Product Management operating rhythm by managing dashboards, huddles, monthly reviews, and quarterly roadmap prioritization for marketing and sales technology initiatives. Lead planning across digital merchandising, data management, content operations, and AI-driven capabilities while establishing clear timelines and expectations for recurring deliverables. Drive operational discipline through governance processes that track milestones, resolve dependencies, and escalate risks to product leaders, IT partners, and vendors. Manage stakeholder communications across business units and executive leadership to translate updates into concise summaries for staff meetings and annual operating plans. Support AOP planning, capacity management, and process improvements that standardize product management operations and reduce administrative burden.
Required Qualifications
- Bachelor's degree
- Master's degree preferred
- 8+ years of experience in sales, marketing, digital, technology, product operations, project management, or program management
- Minimum of 5 years of experience leading complex projects and/or programs in a matrixed organization
- Demonstrated experience managing cross-functional programs involving marketing, sales, IT, finance, procurement, business stakeholders, and external vendors
- Strong understanding of digital marketing, marketing technology, sales technology, customer data, content operations, AI-enabled capabilities, or commercial technology platforms
- Proven ability to manage portfolio-level roadmaps, dashboards, governance processes, risks, dependencies, and executive communications
- Strong analytical skills with the ability to assess program health, track KPIs, evaluate ROI, forecast outcomes, and communicate business impact
- Exceptional organization, planning, attention to detail, and follow-through
- Ability to think strategically while also operating hands-on to drive tactical execution
- Excellent written and verbal communication skills, including the ability to prepare clear executive-level presentations and concise status updates
- Strong stakeholder management skills, including the ability to influence without authority across divisional, regional, global, commercial, marketing, IT, and leadership teams
- Ability to analyze complex situations, apply independent judgment, identify practical solutions, and drive decisions
- High standards of integrity, confidentiality, and professionalism
- Track record of delivering complex programs with measurable business outcomes
- Experience working in a large, matrixed enterprise environment
- Must be legally authorized to work in the United States without sponsorship
- Must be able to pass a comprehensive background check, which includes a drug screening
- Must be able to lift 50 lbs
Desired Qualifications
- Experience in product management operations, digital marketing operations, marketing technology operations, commercial technology, or sales enablement technology
- Experience managing annual planning, roadmap governance, release management, or portfolio reporting
- Experience supporting technology savings, vendor consolidation, contract tracking, or Project Harmony-style initiatives
- Experience developing dashboards, executive reporting, roadmap summaries, and program health metrics
- Familiarity with AI, generative AI, data science, customer data platforms, marketing automation, digital merchandising, demand generation, or sales enablement capabilities
- Strong PowerPoint and storytelling skills, with the ability to synthesize complex program details into clear leadership communications
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.