Sr. Program Manager, DTC Platform Performance
$126,600–$230,500 year
Hybrid · Renton, Washington, United States
Job Summary
Sr. Program Manager, DTC Platform Performance to own platform health metrics (conversion, engagement, retention, order quality, and customer satisfaction), lead the operating cadence (Weekly Business Review), and translate performance and customer insights into actionable recommendations across Product, Engineering, Analytics, and Operations. Role operates at the platform level, not tied to a single brand, and requires collaboration across teams. This hybrid role requires three days per week in the Renton, WA office.
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