Sr. Process Design Consultant - Information Security
$165,700–$177,000 year
On-siteChicago, Illinois, United States or Denver, Colorado, United States
Job Summary
Design and optimize enterprise processes that align to business strategy, risk expectations, and cybersecurity technology delivery priorities. Lead complex process improvement initiatives that reduce operational friction, improve control adherence, and strengthen delivery outcomes. Influence senior stakeholders and cross-functional partners to identify improvement opportunities, shape future-state operating models, and drive sustainable adoption. Facilitate transformation workshops, current-state assessments, root cause analysis, and future-state design sessions across diverse stakeholder groups. Apply Lean Six Sigma methods and quality practices in a practical, scalable way that is fit for the bank's operating environment. Establish success measures, track improvement outcomes, and communicate progress, risks, and value realization to leadership. Embed continuous improvement practices into day-to-day operations to improve user experience, strengthen process maturity, and streamline technology delivery.
Required Qualifications
- Minimum of 8 years of experience in process design, continuous improvement, operational excellence, business transformation, or related discipline
- Advanced expertise in process design, continuous improvement, and structured problem solving
- Proven ability to lead large-scale change, influence stakeholders, and drive adoption across matrixed organizations
- Strong understanding of operational risk, controls, compliance, and cybersecurity technology delivery; experience in information security / technology preferred
- Ability to translate ambiguity into structured analysis, actionable recommendations, and sustainable workflows
- Data-driven mindset with the ability to define metrics, baseline performance, analyze trends, and measure business impact
- Executive-level communication skills, including the ability to simplify complex concepts and tailor messaging for senior audiences
- Strong facilitation, coaching, relationship-building, and cross-functional collaboration skills
- Must be a team player and a good listener
- Shift: 1st shift (United States of America)
- Hours Per Week: 40
Desired Qualifications
- Lean Six Sigma Black Belt or Master Black Belt certification preferred
- Experience within financial services, technology, cybersecurity, or other highly regulated industries
- Experience leading enterprise-scale transformation and operating model redesign
- Experience using process mining, workflow automation, AI-enabled process improvement, or data analytics tools
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