Sr. Premium Support Engineer - Identity & Access Management (IAM)
On-site · Reading, England, United Kingdom
Reading, England, United KingdomOn-siteFull TimeSenior LevelBachelors DegreeEnterprise
Type
Full Time
Level
Senior Level
Education
Bachelors Degree
Company size
Enterprise
Job Summary
Senior Premium Support Engineer in Reading, GBR serving as the single point of contact for NetIQ IAM technical support, developing in-depth understanding of customers’ NetIQ IAM environments to resolve incidents efficiently, coordinating with IAM Product Engineering, and providing proactive technical guidance to improve performance and reliability of NetIQ IAM solutions.
Required Qualifications
- 3+ years of previous experience in a technical support environment
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