Sr PMEx Manager
$97,407–$156,200 year
HybridDavidson, North Carolina, United States
Job Summary
Lead operational execution and continuous improvement for the Magenta organization by establishing governance, planning workflows, and team effectiveness practices. Own and evolve the operating model, including intake, prioritization, and documentation standards across Digital Product, UX/UI, and engineering teams. Drive adoption of tools like Wrike, Jira, and Confluence to ensure consistent execution and visibility into portfolio health, risks, and capacity. Partner with senior leaders to align priorities, manage software budgets, and prepare decision-support materials for stakeholder reviews. Track operational metrics, oversee vendor renewals, and lead biannual stakeholder surveys to synthesize insights and improve organizational performance.
Required Qualifications
- 5+ years of experience in operations, program operations, business operations, portfolio operations, or cross-functional team leadership
- Demonstrated experience designing, implementing, and improving operating models, governance structures, planning cadences, and workflow standards across matrixed teams
- Proven ability to drive operational consistency and adoption of new processes, tools, templates, and ways of working across cross-functional organizations
- Strong experience supporting or enabling digital product development, UX/UI workflows, website delivery, and digital platform execution
- Demonstrated success improving team effectiveness, execution discipline, and cross-functional coordination in environments with multiple stakeholders, dependencies, and competing priorities
- Experience with portfolio operations, including visibility into priorities, work in progress, resource capacity, risks, dependencies, and operational performance
- Experience establishing or improving intake processes, prioritization methods, governance routines, and documentation standards
- Strong analytical, organizational, and problem-solving skills, with the ability to translate operational insights into practical improvements and sustained behavior change
- Excellent written, verbal, and presentation communication skills, including the ability to prepare leadership-level updates, dashboards, and operational recommendations
- Ability to influence across functions and levels in a highly collaborative, matrixed organization through clarity, follow-through, and sound judgment
- Bachelor's degree or equivalent practical experience
Desired Qualifications
- Experience managing or coordinating software tools, services, renewals, vendor relationships, budgets, or operational spend
- Proficiency with collaboration and workflow tools such as Wrike, Jira, Confluence, and Figma
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