Sr. People Service Officer
On-siteManila, Metro Manila, Philippines
Manila, Metro Manila, PhilippinesOn-siteFull TimeSenior LevelLarge
Full TimeSenior LevelLarge
Job Summary
Manage end-to-end employee onboarding, offboarding, and records management while serving as the primary point of contact for employee inquiries and policy questions. Oversee discipline processes, grievance handling, and internal audits to ensure strict adherence to Philippine labor laws and Standard Operating Procedures. Streamline People Services processes, maintain accurate HRIS data, and collaborate with Talent Acquisition and other departments to support seamless employee experiences. May oversee a small team of specialists, providing guidance, training, and performance appraisals.
Required Qualifications
- 3+ years of experience in HR operations, HR shared services, or a similar administrative HR role
- Solid understanding of basic HR principles and practices
- Familiarity with Philippine labor laws and regulations
- Excellent organizational skills, attention to detail, and a strong focus on accuracy
- Strong communication (written and verbal) and interpersonal skills, with the ability to interact professionally with employees at all levels
- Proficiency in MS Office Suite (Word, Excel, PowerPoint)
- Ability to handle confidential information with discretion and integrity
- May be required to travel and work across various sites
Desired Qualifications
- Experience working with HRIS systems (e.g., Workday, SAP SuccessFactors, local HRIS systems)
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