Sr. People Operations Coordinator
HybridMexico City, Mexico City, Mexico
Job Summary
Coordinate operational support for People Team COE stakeholders, cross-departmental colleagues, and external vendors to deliver HR management services. Manage the full employee lifecycle, including onboarding, digital file management, data changes, transfers, promotions, and offboarding. Assist with pre-hire processes such as contracts, background checks, and work authorization documentation in English, Portuguese, and Spanish. Streamline global HR processes and maintain physical and electronic employee files while responding to inquiries on policies, benefits, and system verifications. Administer statutory regulatory documentation for Brazil and Mexico, coordinating with local Social Insurance offices for enrollment and dis-enrollment. Collaborate with Recruiting, Payroll, Benefits, HRBPs, and IT as needed. Fluent in English, Portuguese, and Spanish with 2+ years of HR experience in a high-growth organization; Bachelor's degree required. Hybrid schedule with minimum 2 days in-office weekly.
Required Qualifications
- Fluent in English, Portuguese, and Spanish, both verbal and written communication
- Bachelor's degree or experience in the HR related field
- 2+ years of HR or Recruiting related work experience in a high growth organization
- Experience with Brazil and Mexico employment requirements, policy, and procedures
- Experience with Workday or other HCM Systems
- Access to an office location
- Minimum 2 days per week in-office expectation
Desired Qualifications
- Experience with ServiceNow HR Ticketing system
- Strong Experience in G-Suite (including Google Slides, Google Sheets, Excel, Word etc)
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