Sr Patient Service Associate, Contact Centre / Quit Vape Helpline
On-site · Singapore, Singapore
Job Summary
Sr Patient Service Associate supports patient care and administrative functions in IMH Singapore, handling calls from the General Line, Appointment Line, and Quit Vape Helpline; assists in scheduling appointments and providing information related to appointments; performs administrative duties as assigned; proficient in Microsoft Office; strong communication and interpersonal skills; comfortable navigating digital communication systems; previous call center experience welcome; role located at the Institute of Mental Health Ancillary in Singapore.
Required Qualifications
- GCE ‘O’ or ‘N’ levels or equivalent with customer service experience.
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