Sr. Operations Manager - RAD

Senior Operations Manager for the AV Rider Assistance & Dispatch unit responsible for day-to-day operations including performance, billing, and P&L, with leadership of a high-performing team and accountability for resource forecasting, KPI excellence, and regulatory compliance. Drives frameworks to address AV-specific challenges, oversees hiring and talent development, balances technical and business metrics, and engages with senior management and clients to support growth. Requires experience managing supervisors, the ability to scale operations in safety-critical environments, travel up to 20%, and a BA/BS preferred with Autonomous Vehicle experience.