Sr. Operations Engineer
HybridBengaluru, Karnataka, India
Job Summary
Support and maintain hybrid infrastructure across Azure, Google Cloud Platform, and on-premises data centers, including VMware vSphere administration, enterprise storage management, and Windows Server lifecycle operations. Execute patch management, security vulnerability response, and automation workflows using Ansible, Terraform, and scripting languages to reduce manual effort. Monitor system performance and availability via Datadog and Signoz, responding to incidents and conducting root cause analysis while collaborating with engineering and security teams. Participate in disaster recovery testing, maintain operational documentation, and contribute to continuous improvement initiatives within the Insurtech industry.
Required Qualifications
- Bachelor's degree in engineering, Computer Science, or a related field, or equivalent practical experience
- 5-7 years of experience in IT systems administration, cloud operations, or data center engineering
- Strong hands-on experience in Windows Server administration, including patching, troubleshooting, performance tuning, and lifecycle management
- Hands-on experience with VMware vSphere, ESXi, and vCenter — VM administration, resource pools, and basic cluster operations
- Working knowledge of Azure administration — virtual machines, networking, storage, Azure AD, and core platform services
- Experience with patch management tooling such as Ansible, SCCM, or WSUS in a production environment
- Proficiency in at least one scripting language: PowerShell, Python, or Bash
- Familiarity with monitoring platforms such as Datadog, Signoz, SolarWinds, or equivalent
- Understanding of security vulnerability management — scanning, triage, and remediation workflows
- Solid troubleshooting and problem-solving skills across infrastructure, networking, and cloud environments
- Strong written and verbal communication skills; ability to produce clear documentation and runbooks
- Experience with Azure and Google Cloud Platform (GCP) — Compute Engine, Cloud Storage, networking, and IAM
- Familiarity with Infrastructure as Code tools such as Terraform or ARM templates
- Experience with Ansible for configuration management and patching automation
- Exposure to observability tooling — Open Telemetry, Datadog, or Signoz
- Familiarity with enterprise storage platforms such as PURE Storage, including snapshot and replication management
- Experience with Hashi Corp Vault or equivalent secret management solutions
- Exposure to GitLab CI/CD for infrastructure automation workflows
- Familiarity with Okta or Azure Active Directory for identity and access management
- Experience with low-code automation tools such as Power Automate or Tines
- Relevant certifications: AZ-104 (Azure Administrator), VMware VCP, Google Cloud Associate, or Ansible equivalent
Desired Qualifications
- Identify opportunities to reduce manual effort by applying automation and AI‐driven solutions to operational workflows
- Experience with Azure and Google Cloud Platform (GCP) — Compute Engine, Cloud Storage, networking, and IAM
- Familiarity with Infrastructure as Code tools such as Terraform or ARM templates
- Experience with Ansible for configuration management and patching automation
- Exposure to observability tooling — Open Telemetry, Datadog, or Signoz
- Familiarity with enterprise storage platforms such as PURE Storage, including snapshot and replication management
- Experience with Hashi Corp Vault or equivalent secret management solutions
- Exposure to GitLab CI/CD for infrastructure automation workflows
- Familiarity with Okta or Azure Active Directory for identity and access management
- Experience with low-code automation tools such as Power Automate or Tines
- Relevant certifications: AZ-104 (Azure Administrator), VMware VCP, Google Cloud Associate, or Ansible equivalent are a plus
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