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T-MobilePosted 1 month ago

Sr Mobile Expert - Part Time

$62,400–$62,400 year

On-siteTacoma, Washington, United States

Part TimeSenior LevelLarge

Job Summary

Sells appropriate products, features, and services based on customer needs while resolving customer pain points in one interaction utilizing in-store systems and digital tools. Completes ongoing training to maintain current knowledge and act as a subject matter expert in all things T-Mobile, consistently leveraging digital tools during interactions and onboarding. Works collaboratively to build and contribute to a culture of sales and service within the Experience store team. Requires a high school diploma, 12+ months of retail experience, and strong communication and critical thinking skills. Hourly base pay is $30.00 with an annualized incentive target of $7,200. Part-time status applies.

Required Qualifications

  • High School Diploma/GED
  • At least 18 years of age
  • Legally authorized to work in the United States
  • Communication
  • Critical Thinking
  • Customer Service
  • Multitasking
  • Product Knowledge
  • Sales
  • Task Management
  • Teamwork Orientation
  • Troubleshooting

Desired Qualifications

  • Retail: 12+ mos. Neighborhood Mobile Expert
  • Care: Elite Expert, Account Care
  • Care: Elite Expert, Technical Care

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