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T-MobilePosted 1 week ago

Sr Mobile Expert, Bilingual Spanish Preferred

$62,400–$62,400 year

On-siteAurora, Colorado, United States

Part TimeSenior LevelLarge

Job Summary

Sells appropriate products, features, and services based on customer needs and resolves customer pain points in one interaction utilizing in-store systems and digital tools. Completes ongoing training to maintain current knowledge and skills to act as a subject matter expert in all things T-Mobile. Consistently leverages digital tools in interactions and onboarding while working collaboratively to build and contribute to a culture of sales and service.

Required Qualifications

  • High School Diploma/GED
  • At least 18 years of age
  • Legally authorized to work in the United States
  • Communication
  • Critical Thinking
  • Customer Service
  • Multitasking
  • Product Knowledge
  • Sales
  • Task Management
  • Teamwork Orientation
  • Troubleshooting

Desired Qualifications

  • Retail: 12+ mos. Neighborhood Mobile Expert
  • Care: Elite Expert, Account Care
  • Care: Elite Expert, Technical Care

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