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Staples CanadaPosted 2 weeks ago

Sr Mgr, SC Plan, PMO & Proc

$150,000–$200,000 year

On-siteFramingham, Massachusetts, United States

Full TimeSenior LevelLargeRetail Services

Job Summary

Lead end-to-end planning and execution of complex supply chain projects, systems integrations, and operational readiness initiatives. Partner across Supply Chain, Field Operations, Procurement, Sales, Finance, Technology, and external vendors to align scope, timelines, dependencies, and business outcomes. Drive project governance, milestone tracking, risk management, and executive-level status communication across multiple concurrent workstreams. Translate business requirements into scalable processes, implementation plans, and supporting tools that improve execution and visibility. Support infrastructure, operational, and field-facing initiatives including network changes, equipment deployment, and process standardization. Lead cross-functional planning forums to surface dependencies and resolve issues. Oversee vendor and procurement-related activities tied to supply chain initiatives. Use dashboards and data analysis to measure progress and support decision-making. Provide leadership to project managers and coordinators to build structure and accountability. Support peak, seasonal, and business-critical planning cycles by coordinating contingency plans and operational follow-through.

Required Qualifications

  • Bachelor's degree in Supply Chain, Operations, Business, Engineering, Project Management, or a related field, or equivalent practical experience
  • 10+ years of progressive experience in supply chain, operations, project management, systems implementation, or infrastructure-related roles
  • Proven success leading cross-functional initiatives and driving results in a matrixed business environment
  • Strong analytical, organizational, and problem-solving skills, with the ability to manage multiple priorities simultaneously
  • Excellent written and verbal communication skills, including experience preparing updates and recommendations for senior leadership
  • Proficiency with project management tools, operational dashboards, and enterprise systems used to manage execution, reporting, and visibility
  • Experience supporting technical, engineering, construction, or infrastructure-related projects
  • Demonstrated leadership capability, including coaching, team development, and building strong working relationships across functions
  • Ability to influence decisions, navigate ambiguity, and create structure in dynamic, high-visibility environments
  • Experience presenting recommendations, business cases, and operational updates to executive and senior management audiences
  • Experience with financial analysis, budget oversight, and business case development

Desired Qualifications

  • Advanced degree such as an MBA, or relevant certifications such as PMP, Lean, Six Sigma, CPIM, or CSCP
  • Experience supporting large-scale distribution, fulfillment, delivery, or field operations environments
  • Familiarity with procurement operations, vendor management, seasonal or peak planning, and enterprise readiness processes
  • Experience with performance frameworks, supply chain metrics, or operational benchmarking tools such as WERC or similar programs

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