Sr Mgr, People Enablement
HybridManila, Metro Manila, Philippines
Manila, Metro Manila, PhilippinesHybridFull TimeSenior LevelLarge
Full TimeSenior LevelLarge
Job Summary
Lead workforce capacity planning, staffing plans, and training delivery for Operations by translating volume outlooks into staffing requirements and managing Trainer and SME teams. Oversee employee lifecycle processes, workstation logistics, and office readiness while coordinating procurement, travel, and vendor management. Plan and execute engagement activities, client visits, and culture-building initiatives to support a productive workplace. Partner with Finance, Recruiting, and Workforce Management to validate hiring plans and operational readiness.
Required Qualifications
- Bachelor's degree in Human Resources, Business Administration, Psychology, Management, Hospitality, Communications, or a related field
- Experience in People Operations, HR Administration, Office Administration, Business Operations, Employee Experience, Facilities Coordination, or Executive Support
- Strong organizational, coordination, and stakeholder management skills
- Experience managing vendors, budgets, procurement requests, travel arrangements, or workplace logistics
- Excellent written and verbal communication skills
- Strong attention to detail and ability to manage multiple priorities in a fast-paced environment
- Proficiency in Microsoft Office, Google Workspace, HR systems, procurement tools, ticketing systems, or project management platforms
- Ability to handle confidential information with professionalism and discretion
- Experience in Training, Learning and Development, Capability Development, Operations Training, or Workforce Enablement in a corporate, shared services, BPO, or technology environment
- Proven experience managing Trainers, Subject Matter Experts (SMEs), or learning support teams across multiple functions or business units
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.