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UMass Memorial HealthPosted 1 month ago

Sr. Medical Admin Secretary, Belmont St Internal Med, 40 Hours, Days

$34,528–$65,250 year

On-siteWorcester, Massachusetts, United States

Full TimeSenior LevelLarge

Job Summary

Coordinate patient scheduling, registration, and insurance verification for inpatient and outpatient visits. Manage patient intake, collect demographic data, and escalate urgent care needs. Handle phone inquiries, greet visitors, and escort patients to examination rooms. Transcribe medical reports, proofread correspondence, and maintain patient charts in compliance with HIPAA. Process copayments, perform charge entry, and manage office supply inventory.

Required Qualifications

  • High School diploma or equivalent
  • 2 years of experience in a medical office or healthcare setting
  • Proficiency in Microsoft Office Suite
  • Strong organizational, communication, and customer service skills
  • Ability to maintain confidentiality of patient and organizational information
  • Demonstrated ability to manage multiple priorities in a fast-paced environment

Desired Qualifications

  • Completion of a medical secretary, medical assistant, or related vocational training program
  • Previous experience providing administrative support in an academic medical office
  • Familiarity with medical terminology, insurance authorization processes, and clinical workflows
  • 1 year of experience in a medical office or healthcare setting
  • Proficiency in electronic health record (EHR) systems

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