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McDonald's2 months ago

Sr Manager, Technology Excellence

$141,955–$177,444 year

On-site · Hyderabad, Telangana, India

Type
Full Time
Level
Senior Level
Education
Bachelors Degree
Company size
Enterprise

Job Summary

Senior Manager of Operations Excellence responsible for defining and executing enterprise-wide operating models, governance frameworks, and performance management strategies across integrations, tools, infrastructure and reporting platforms. Partners with leadership to drive platform transformation, drive cost optimization, ensure SOX-compliant operations, and deliver standardized reporting with dashboards and self-service analytics. Leads the Global Capability Center (GCC) setup and growth (e.g., Hyderabad) and ensures alignment with U.S. and Mexico-based teams, balancing centralized governance with product-centric delivery. Focus areas include governance models (RACI, KPI), financial transparency and forecasting, vendor optimization, cloud spend controls, and data-driven insights for executive decision-making. Requires 12+ years in relevant roles, strong governance experience, global-team management, and a Bachelor's degree; preferred experience in cloud financial management, enterprise reporting platforms, Agile/Scrum, and MBA.

Required Qualifications

  • 12+ years of experience in operations excellence, platform operations, or enterprise service delivery roles
  • Strong experience leading enterprise technology platforms
  • Proven success establishing governance frameworks and operating models at enterprise scale
  • Experience managing global teams and/or Global Capability Centers (GCCs)
  • Bachelor’s degree required
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$142k – $177k / yr

Sr Manager, Technology Excellence · McDonald's

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