Sr Manager, Special Operations
$135,000–$145,000 year
On-siteChicago, Illinois, United States
Job Summary
Solve complex operational and business challenges across the Supply Chain organization by performing structured root cause analysis and developing practical, sustainable solutions. Lead continuous improvement initiatives, corrective action plans, and cross-functional projects from planning through implementation, building project plans, timelines, and governance to ensure successful execution. Coordinate cross-functional teams, manage project risks, and drive accountability while partnering with functional leaders to improve operational performance, service levels, productivity, quality, and cost. Step into functional areas to provide temporary leadership and execution support during periods of change, resource gaps, or major business initiatives, and travel to operating locations as needed to support projects. This role requires exceptional analytical thinking, disciplined project management, and the ability to lead through influence without direct reports.
Required Qualifications
- Bachelor's degree in Operations, Supply Chain, Engineering, Business, or a related field
- 5+ years of experience in operations, supply chain, consulting, project management, continuous improvement, or a related field
- Proven experience leading complex cross-functional projects from planning through execution
- Experience solving operational problems and implementing process improvements in fast-paced environments
- Experience driving organizational change and delivering measurable business results
- Exceptional analytical and structured problem-solving skills with the ability to quickly understand unfamiliar business challenges
- Strong project and program management skills with outstanding planning and organizational capabilities
- Demonstrated ability to influence cross-functional teams and drive execution without direct authority
- Excellent communication and stakeholder management skills
- Ability to balance strategic thinking with hands-on execution
- Comfortable operating in ambiguous environments with changing priorities
- Willingness to travel as business needs require
Desired Qualifications
- MBA or equivalent experience
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