Sr. Manager, Sales Operations
HybridCary, North Carolina, United States
Job Summary
Lead and manage global GTM Operations staff supporting the enterprise Commercial Sales Industry, ensuring strong forecasting, pipeline health, and operational rigor across sales globally. Collaborate with senior leadership to develop go-to-market strategies, align team objectives with business goals, and drive standardization to improve seller productivity. Own territory planning, quota setting, pipeline management, and the global forecasting model, while providing analysis on performance, staffing, and resourcing. Manage support staff and lead change initiatives to reduce friction and scale operations. Provide coaching on performance and account strategy at vertical levels, and clarify deal structures and sales compensation.
Required Qualifications
- Bachelor's degree in Business or related field
- Twelve years of experience in technology sales account management, sales finance, contracts, marketing, or business related initiative
- Two years in a formal management role
Desired Qualifications
- Courage - Proactively confronting difficult issues; making valiant choices and taking bold action in the face of opposition or fear
- Creating a Culture of Trust - Fostering a work environment that encourages people to act with integrity and treat each other and their ideas with respect; creating and protecting a high-trust environment by setting an example, advocating for others in the face of challenges, removing barriers to trust, and rewarding others for demonstrating behaviors that cultivate trust. Provides feedback both reinforcing and constructive regarding the behaviors of his/her managers
- Leading Change - Driving organizational and cultural changes needed to achieve strategic objectives; catalyzing new approaches to improve results by transforming organizational culture, systems, or products/services; helping others overcome resistance to change
- Advanced knowledge of Sales Compensation structure and ability to build Sales Compensation Plans
- Demonstrated leadership and decision making skills
- Strong oral and written communication and listening skills
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