Sr. Manager, Sales Engineering
HybridBuenos Aires, Arizona, United States
Job Summary
Lead technical presales and support for Visa Acceptance Platforms in the Southern Cone Region by designing solution architectures, managing integrations with technology partners, and delivering custom applications for clients. Provide in-depth consultancy on merchant and acquirer payment processes, including CyberSource platforms and risk products, while gathering requirements to generate reliable project estimates and RFP responses. Strategize with sales and product teams to close opportunities, conduct C-level demonstrations, and define end-to-end designs that account for regulatory constraints and long-term scalability. Act as a subject matter expert to drive client engagement and deliver training sessions, ensuring alignment across Product, Sales, and Client Services. This role requires 3 days in-office and bilingual English and Spanish proficiency.
Required Qualifications
- 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
- Bachelor's degree in computer science, Information Technology or related discipline
- Bilingual English and Spanish
- Visa requires at least 3 days in office
Desired Qualifications
- Master's degree
- 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
- 9+ experience in a technical pre-sales or consulting role, including prior experience with a complex enterprise environment
- Experience of working in the payments industry, e-Commerce, m-Commerce, or banking
- Knowledge of payment and/or risk management systems
- Demonstrated experience working on complex implementations, integrations, or onboarding initiatives where requirements were evolving or ill-defined
- Proven ability to operate credibly with senior internal stakeholders and client leadership
- Strong understanding of payment flows, operating models, and the interaction between technology, operations, and client processes
- Evidence of sound judgment, decision-making under uncertainty, and accountability for outcomes
- Strong Technology Knowledge: you are comfortable working with APIs, Web and Mobile Application Integrations, Cloud, PaaS, SaaS models
- Collaborating with Engineering on system design tradeoffs, can break down requirements into dependencies across multiple teams and can independently work with client's engineers
- Experience working as pre-sales and multiproduct expert in a technical environment
- Experience of working alongside a sales team, supporting them to help win new business
- Experience of regularly giving presentations to customers in a sales environment including Director and C-Level
- Preferrable Project Management skills in any methodology Like Agile, PMI, Waterfall
- Strong customer interaction skills combined with excellent verbal and written communication
- Ability to communicate technical concepts in a clear and articulate fashion to both technical and non-technical audiences, in a sales-oriented manner
- AI savvy i.e. be able to build AI toolsets and use available AI toolkit in SE role
- Be able to advise how Visa solutions fit in AI journeys for the clients
- Ability to work independently on customer sites with minimal supervision
- Experience of delivering paid consultancy or professionals services to clients
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