Sr. Manager, Program Management Operations – Legal Affairs
$117,000–$211,100 year
On-siteBellevue, Washington, United States
Job Summary
Lead a small team to facilitate cross-functional transformation initiatives and provide program management support for technical solutions within T-Mobile's Legal Department. Dive deep into Legal processes to drive strategic outcomes, develop digestible team reporting, and create procedures with ongoing KPIs to measure operational models against department goals. Liaise between Legal staff and technical developers to draft requirements for automation and workflow improvements, while conducting due diligence to design and drive new projects addressing root causes. Manage both staff and cross-functional colleagues to execute end-to-end plans, adapt to corporate changes, and continuously target areas for improvement through analysis of KPIs, financials, and process flows.
Required Qualifications
- 7+ years experience leading large-scale, transformational projects and programs
- Experience building detailed work-back and project plans, requirements and user stories, As-Is vs To-Be process flows, project status communications
- Full understanding of technical development cycles
- Deep knowledge of corporate enterprise operations
- Proven track record of building a network across departments
- Strong communication and collaboration skills
- Able to confidently present across all levels and departments
- Ability to distill the complex to the simple within your presentations
- Ability to influence leaders to take action
- Experience managing small to mid-sized teams
- Ability to manage both staff and cross-functional colleagues
- Growth mindset
- Natural curiosity
- At least 18 years of age
- Legally authorized to work in the United States
- Travel Required
Desired Qualifications
- Experience with Legal departments
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