Sr. Manager of Creative Operations

Lead the creative operations function to create structure and scalable processes for in-house creative production, optimizing timelines, capacity, and costs. Proven ability to manage the product life-cycle tools and drive organizational change through people, processes, and technology, with a strong emphasis on AI opportunities. Oversee the flow of the creative organization, ensure cross-functional collaboration, manage major creative projects (budget, talent, milestones), and align production timelines with merchandising and marketing calendars. Build and maintain relationships with internal and external partners, act as liaison across production, marketing, merchandising, product, and creative teams, and drive efficient operations. Support annual GTM and seasonal shoot calendars, forecast budgets, negotiate statements of work, ensure on-budget delivery, and invoicing. Lead improvements to creative marketing tools and processes, exploring AI-enabled opportunities. Partner with leadership to evolve the organization, evaluate insourcing vs outsourcing, and enhance hiring, onboarding, and training. Manage 3 direct reports and oversight of agencies and production teams, with additional duties as assigned.