Sr. Manager, Global WFM & Scheduling Platforms
$145,000–$160,000 year
On-site · Beverly Hills, California, United States
Job Summary
Sr. Manager, Global WFM & Scheduling Platforms leads Alo's global workforce management and scheduling strategy, driving scalable labor planning and auto-scheduler optimization across a growing international store fleet. Responsibilities include defining WFM platform strategy, establishing global scheduling standards, overseeing labor model architecture, ensuring compliance with labor laws across markets, leading WFM implementations for new market launches, and managing relationships with scheduling platform providers. The role requires strong analytical skills, executive-level collaboration, and travel readiness to support global expansion.
Required Qualifications
- 6+ years of progressive retail-specific workforce management, labor planning, or related experience within a large, complex, multi-unit retail organization
- Proven experience leading enterprise or multi-region workforce strategies supporting thousands of employees across multiple countries
- Demonstrated experience supporting international retail operations, market expansions, new country launches, or complex integrations
- Deep expertise in workforce planning, forecasting, scheduling, and labor optimization methodologies
- Experience implementing or transforming workforce management platforms (e.g., Legion, UKG, Kronos, or similar) through full lifecycle including requirements, design, build, pilot, and global rollout
- Strong understanding of labor laws, predictive scheduling ordinances, and compliance requirements across multiple geographies
- Advanced analytical skills with the ability to translate data into executive-level insights and recommendations
- Exceptional ability to influence, lead change, and partner cross-functionally at the executive level in a fast-paced, growth-oriented environment
- Willingness to travel domestically and internationally as business needs require
- Experience with Legion strongly preferred
- Background in premium, omnichannel, or globally expanding apparel, lifestyle, or specialty retail
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