Sr Manager - Global Process Owner P2P
On-siteCoppell, Texas, United States
Job Summary
Define, document, and continuously improve global end-to-end Procure-to-Pay processes, standards, and operating procedures across all regions and markets. Establish and maintain global process taxonomy, governance, and documentation while ensuring compliance with local regulatory requirements. Monitor performance metrics including cycle times, PO compliance, and invoice match rates to drive accountability for service delivery. Translate procurement and finance policies into standardized control requirements and partner with internal audit and compliance leadership to strengthen the control environment. Own the business process design framework for technologies such as Coupa and ServiceNow, defining workflows and automation opportunities. Lead global process transformation initiatives focused on workflow optimization and the adoption of a "No PO, No Pay" operating model. Establish clear service boundaries, SLAs, and escalation paths for retained teams, Global Shared Services, and managed service providers. Partner with data management teams to ensure supplier master data accuracy and support consistent data structures for reliable reporting. Lead change management, communications, and training activities to drive adoption of standardized processes across cross-functional global teams.
Required Qualifications
- Bachelor's degree in Finance, Accounting, Supply Chain, Business Administration, or a related field
- 8-10 years of experience in Procurement Operations, Procure-to-Pay, Shared Services, GBS, or Global Process Ownership roles
- Deep expertise in end-to-end P2P processes, including supplier lifecycle management, purchasing, invoicing, and payment operations
- Strong understanding of procurement controls, audit requirements, SOX compliance, and financial governance
- Experience leading large-scale P2P transformations and technology implementations, including platforms such as Coupa
- Proven success operating within retained, shared services, and outsourced service delivery models
- Strong process design, governance, operational excellence, and performance management capabilities
- Excellent stakeholder management and influencing skills across global and cross-functional environments
- Strong analytical, problem-solving, and continuous improvement mindset
- Experience working in complex, matrixed, multinational organizations
Desired Qualifications
- Experience working in complex, matrixed, multinational organizations preferred
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