Sr. Manager, Fraud & Loss
$85,400–$136,000 year
RemoteUnited States
Job Summary
Build, lead, and scale end-to-end loss prevention and fraud mitigation strategies across the Return Bar network and retail partnership ecosystem. Define enterprise loss management programs, design proactive detection frameworks, and translate complex operational data into scalable product features and risk controls. Direct a specialized team by setting OKRs, SOPs, and performance metrics while driving end-to-end execution of high-value risk initiatives. Serve as the ultimate escalation point for complex risk events and present financial impact analyses to leadership and enterprise partners. This senior role requires 5+ years in fraud prevention and 2+ years managing risk teams, with a full-time schedule in a remote setting.
Required Qualifications
- 5+ years of progressive experience in fraud, loss prevention, and/or operational risk
- ideally within e-commerce, retail, logistics, or reverse logistics platforms
- 2+ years of direct people management experience building, scaling, and mentoring high-performing risk or operations teams
- Bachelor's degree in Business, Supply Chain, Data Analytics or a related field
- Candidates must be authorized to work in the U.S.
Desired Qualifications
- advanced SQL/Excel/BI tool experience
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