Sr Manager, Fraud Investigations
$120,000–$180,000 year
HybridChicago, Illinois, United States
Job Summary
Lead the Fraud Function at tastytrade by defining the fraud taxonomy, risk philosophy, and control framework while establishing tracking for department KPIs. Build and own the fraud program, including the universe map, escalation protocols for SAR filings, and the monitoring and detection strategy. Drive investigations to resolution across the customer lifecycle and manage the fraud budget, headcount plan, and tooling vendors. Hire, build, and manage the Fraud Risk team, developing case playbooks and settlement processes. Partner with Product, Technology, Compliance, and Margin & Risk teams to design fraud controls and advise CCOs on AML obligations. Deliver monthly reporting on program performance to senior leadership. This high-visibility role reports directly into senior leadership with full autonomy to set strategy and influence vendor selection.
Required Qualifications
- 7+ years of fraud risk experience
- At least 3 years owning or leading a fraud function at a fintech, payments company, or digital brokerage
- Track record of hiring and developing fraud analysts
- Deep knowledge of ACH fraud vectors, account takeover, and first-party fraud mechanics
- Experience with fraud analytics and data
- Strong vendor evaluation and management skills
- Experience defining KPIs and a fraud budget
- Ability to work cross-functionally with product, engineering, compliance, and legal
- Comfortable operating in ambiguity and building structure where little exists
- Willingness to obtain Series 3, 7 & 63 (or 66) licenses if not already held
Desired Qualifications
- Knowledge of BSA and FinCEN regulations and SAR requirements
- Knowledge of FINRA Rule 3310 and Rule 3110
- Knowledge of Nacha ACH rules
- Knowledge of SEC Rule 15c3-3 and net capital rules
- CFE (Certified Fraud Examiner) certification
- Demonstrated experience building or materially scaling a fraud program
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