Sr. Manager, Enterprise Payment Systems
$162,600–$249,400 year
HybridLincolnshire, Illinois, United States
Job Summary
Lead strategy, architecture, and day-to-day operations for the enterprise payment processing ecosystem across in-store, digital, and contact center channels. Build and develop a cross-functional team of business analysts, product owners, engineers, and project managers while governing vendor relationships with processors, acquiring banks, and gateway providers. Own the long-term technology roadmap, PCI DSS compliance lifecycle, and terminal hardware deployment for a multi-location retail footprint. Manage processor migrations, platform re-architectures, and major programs from inception through production operations, ensuring high availability, scalability, and graceful degradation. This role serves as the primary technology partner for payment processing across business, finance, and operations functions within Camping World's Enterprise Payments Department.
Required Qualifications
- Bachelor's degree in Information Systems, Computer Science, Business Administration, Finance, or a related field
- 10+ years of experience in enterprise payment systems, financial services technology, or fintech
- 5+ years of people management experience leading cross-functional technical or operational teams
- Deep knowledge of payment processing ecosystems: acquiring banks, payment networks, gateways, settlement, reconciliation, and transaction lifecycle management
- Experience leading payment processor integrations, migrations, and certification programs at enterprise scale
- Solid understanding of PCI DSS, payment security controls, tokenization, and encryption standards
- Demonstrated ability to manage enterprise technology programs from inception through production operations
- Strong vendor management skills including contract negotiation, SLA governance, and performance management
- Excellent communication, executive presence, and stakeholder management across technical and business audiences
- Location: Lincolnshire, IL - Hybrid (2/3 days on-site)
Desired Qualifications
- Master's degree in Business Administration, Finance, Information Systems, or a related field
- Experience with cloud-native payment platform architecture and microservices-based integration patterns
- Background in omni-channel retail payments spanning in-store point-of-sale, e-commerce, and contact center environments
- Familiarity with Agile delivery methodologies, product management practices, and DevOps principles
- Experience with large-scale POS terminal fleet deployments (500+ devices) across distributed retail locations
- Knowledge of co-branded card programs, private label credit, or alternative payment / BNPL products
- PCI ISA, CISM, or equivalent payment security or compliance certification
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