Sr Manager Business Process Excellence
$160,000–$200,000 year
On-site · Tampa, Florida, United States
Job Summary
Senior Manager, Business Process Management leading end-to-end design, governance, automation, and performance of enterprise processes across functions such as Operations, Commercial, Finance, IT, Legal and EA. Drives process architecture, AI/automation strategy, dashboards, and stage-gating; chairs cross-functional collaboration to ensure scalable processes and real-time visibility. Partners with IT and business units to deliver BPM governance, roadmaps, and standardized operating procedures; champions RPA, low-code workflow automation, and AI-enabled process improvements, with hands-on design and coaching of analysts and SMEs.
Required Qualifications
- 8–12+ years of progressive experience in Business Process Management, business process re-engineering, transformation, or operational excellence within complex, multi-functional organizations
- Experience leading end-to-end process design and transformation across multiple functions (supply chain, demand planning, route-to-market, commercial execution, finance, and support)
- Experience designing and operationalizing enterprise BPM governance frameworks, including process taxonomies (L1–L5), KPIs, and decision rights
- Hands-on experience with process design and modeling tools such as Signavio, Visio, or Bizagi, with strong BPMN fluency
- Demonstrated success delivering AI and automation use cases (RPA, low-code/workflow automation, AI-augmented process design); ability to translate business problems into automation/AI architectures
- Strong systems integration understanding across ERP, CRM, planning, and data platforms (e.g., SAP, Oracle, Salesforce, Power BI/Snowflake-class platforms)
- Executive-ready communication, facilitation, and presentation skills
- Bachelor's degree required; MBA or Master's in Engineering, Industrial Engineering, Computer Science, or related field preferred
- Experience across multiple consumer and industrial domains (e.g., CPG, retail, healthcare, pharma, tech, automotive, defense)
- Exposure to process mining and intelligence platforms (e.g., SAP Signavio Process Insights/Intelligence)
- Prior experience managing/coaching analysts and building a high-performing BPM practice
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