Sr Instructional Designer
On-siteFranklin, Tennessee, United States
Job Summary
Conduct complex performance, goal, and needs analyses to design elaborate enterprise and operational training programs. Directly develop or manage vendors for instructor-led training, e-learning modules, and instructional aids while creating engaging learning activities and compelling course content. Design instructional graphics, user interfaces, and finished products using tested instructional design theories to enhance retention and transfer. Provide in-depth coaching, presentation materials, and train-the-trainer guidance to field operations and content deliverers. Manage content on StarU, measure learning effectiveness across appropriate levels, and recommend improvements based on analysis of results.
Required Qualifications
- Bachelor's or Master's Degree in instructional design, educational technology or similar field
- 6 years' of directly related experience
- Prior restaurant, retail, or comparable customer-facing industry experience
- Prior experience working effectively with individuals, groups, and other organizational units to carry out the goals of a training function
- Proficient knowledge of learning theories, ADDIE and/or SAM instructional design models, accessibility, usability, and experience design, information design and communications, and emerging learning technology
- Understanding of technology solutions and operations from a learning perspective (Lesson and curriculum planning skills, with solid knowledge of course development software and Learning Management Systems)
- Visual design skills (Canva, Dreamweaver, Photoshop, Illustrator, Adobe Premiere Pro, Audition, InDesign, Storyline 360, Captivate, Microsoft Office Multi-Media, online learning solutions, videography and eLearning development)
- Ability to storyboard
- Exposure and ability to speak to adult learning principles (Bloom's Taxonomy, experiential development & facilitation)
- Must possess position-critical skills: communication, consultation, performance evaluation, relationship management, presentation, and performance analysis
- Ability to manage and provide reporting across the training organization
Desired Qualifications
- English major preferred
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