Sr Inside Sales Rep
On-siteMobile, Alabama, United States
Job Summary
Process rental quotations, reservations, and contracts while serving walk-in and call-in customers to establish new accounts. Negotiate prices on equipment rentals and contractor supplies, dispatch delivery trucks, and manage customer expectations regarding delivery. Generate leads for new business, communicate with Outside Sales Representatives, and warm call lost or dormant accounts to retain business. Mentor and train new Inside Sales Representatives while running reports and tracking progress to assist in branch operations. This Safety Sensitive role requires a Bachelor's degree or equivalent experience with 3+ years inside sales history.
Required Qualifications
- Bachelor's degree preferred or equivalent experience
- 3+ years inside sales experience
- Valid driver's license with acceptable driving record
Desired Qualifications
- Exceptional relationship-building and customer service skills
- Strong ability to multitask in a fast-paced environment
- Excellent teamwork, interpersonal and communication skills
- Keen attention to detail
- Interest in our industry
- Ability to build relationships
- Ability to provide outstanding customer service
- Ambitious professional mindset
- Willingness to multi-task
- Willingness to learn
- Ability to drive sales and branch growth
- Experience recommending solutions to customers
- Experience quoting
- Experience selling
- Experience fulfilling orders
- Experience with equipment and services
- Experience with walk-in customers
- Experience with call-in customers
- Experience negotiating prices on equipment rentals
- Experience negotiating prices on contractor supplies
- Experience adhering to pricing policies and procedures
- Experience dispatching delivery trucks
- Experience managing customer expectations regarding delivery
- Experience generating leads for new business
- Experience communicating leads with Outside Sales Representatives
- Experience mentoring new Inside Sales Representatives
- Experience training new Inside Sales Representatives
- Experience warm calling on lost accounts
- Experience warm calling on dormant accounts
- Experience retaining business
- Experience running reports
- Experience tracking progress
- Experience communicating with branch Manager
- Experience communicating with Operations Manager
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