Sr. HR Generalist
$70,500–$129,300 year
On-site · Irvine, California, United States
Job Summary
The Trade Desk Sr. HR Generalist role focuses on standard and escalated casework across onboarding, mid-lifecycle changes, and offboarding, while supporting process design, SOP updates, and workflow improvements with emphasis on automation and global scalability. You’ll validate and optimize ServiceNow Lifecycle Events workflows, collaborate with HRIS, Payroll, Legal, IT, TA, and People Partners to address lifecycle issues, monitor KPIs and SLAs, and provide coaching and knowledge sharing to team members. The role requires expert Workday and ServiceNow experience, strong stakeholder management, and a proactive, detail-oriented approach to data accuracy and compliance.
Required Qualifications
- 4+ years of experience in HR operations, People Solutions, or HR shared services, with exposure to complex casework
- Expert-level experience in Workday (business process logic, troubleshooting, advanced transactions)
- Strong experience with ServiceNow or similar ticketing systems
- Demonstrated ability to improve processes, author or revise SOPs, and support global standardization
- Excellent judgment, communication, and stakeholder management skills
- Comfortable working with high complexity, ambiguity, and escalations
- Strong project ownership and ability to drive tasks to completion
- Highly organized, detail-oriented, and committed to data accuracy and compliance
- Comfortable guiding peers, leading trainings or refreshers, and sharing knowledge across the team
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