Sr. Field Quality Engineer, PWT Drive Units
On-sitePhoenix, Arizona, United States
Job Summary
Lead investigation of complex field issues involving High Voltage Battery Packs, Drive Units, Charging Systems, High Voltage Distribution, and Thermal Systems. Perform hands-on vehicle diagnostics, data collection, signal validation, and component-level analysis to identify failure modes and drive structured root cause investigations. Utilize warranty data, vehicle telemetry, and field reports to identify trends, prioritize emerging issues, and quantify customer impact. Collaborate with Electrical Engineering, Systems Engineering, and Supplier Quality teams to validate solutions, track corrective actions, and improve diagnostic strategies. Manage the full issue lifecycle from identification through closure, reducing time-to-root-cause for critical powertrain issues and improving vehicle uptime. Fully onsite at Phoenix, AZ headquarters with regular in-person collaboration required.
Required Qualifications
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, Manufacturing Engineering, or related engineering discipline
- 4+ years of experience supporting electric vehicle powertrain systems
- Experience with High Voltage Battery Packs
- Experience with Drive Units
- Experience with Charging Systems
- Experience with High Voltage Distribution
- Experience with Thermal Systems
- Strong technical understanding of EV powertrain architecture, diagnostics, and system interactions
- Demonstrated experience performing root cause analysis and solving complex technical problems using engineering fundamentals
- Ability to analyze diagnostic data, vehicle logs, fault codes, and field performance metrics to identify root causes and drive corrective actions
- Experience working cross-functionally with engineering, quality, manufacturing, service, and supplier teams
- Strong analytical, organizational, and communication skills
- Experience in Field Quality, Product Quality, Sustaining Engineering, Reliability Engineering, or related functions
- Direct experience supporting field issue investigations involving customer vehicles
- Regular in-person collaboration with engineering teams
- Hands-on vehicle diagnostics
Desired Qualifications
- 8+ years of experience supporting electric vehicle powertrain systems
- Automotive OEM experience with electric vehicle development, launch, or production support
- Experience supporting two or more full vehicle or powertrain product development cycles
- Demonstrated involvement in new product launches and mass production environments
- Experience with structured quality and problem-solving methodologies, including FMEA, 8D, DOE, SPC, Ishikawa Analysis, Control Plans, PPAP, and related quality tools
- Six Sigma Green Belt or Black Belt certification
- Master's degree in Engineering or related technical field
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.